Skip to main content

Manage Products

Products are closely linked to shipments — every shipment created must include a specific product.
To ensure consistency and prevent random entries by data entry staff, products are strictly predefined in the Finance ➡ Manage Products section. Once defined here, they automatically appear in all related areas of the system where product selection is required.

Access​

Manage Products

To view the list of currently available products, go to the Finance menu ➡ and select Manage Products.
The table will display all registered products along with their related settings such as delivery commission and visibility options.

Internal Actions​

Here’s what you can do on the Manage Products page: Products Definition actions

  • Add a new product: Click the Add Product button
  • Edit an existing product: From the Actions column, click the edit icon
  • Delete an existing product: From the Actions column, click the delete icon

Add a New Product​

To create a new product, click Add Product and fill in the required details:

Add Product

  1. Product name in English
  2. Product name in Arabic
  3. Delivery commission
  4. Control Options – currently includes five settings: Require ID, Send SMS, Show in Client App, Require POD, Require OTP

Control Options​

  • Require ID: The recipient must provide valid identification upon delivery.
  • Send SMS: Sends confirmation SMS messages.
  • Show in Client App: Makes the product visible in the client portal so they can select it when creating a new shipment.
  • Require POD: Proof of Delivery — a document or receipt signed by the recipient.
  • Require OTP: The shipment can only be delivered after the recipient enters the verification code received on their phone.

Once saved, the product becomes available.