Message Templates

The Message Templates page allows you to define pre-written messages that couriers can quickly send via SMS or WhatsApp while delivering orders, saving time and ensuring consistent communication with customers.

📄️ Message Templates

Message templates allow couriers to send pre-written messages to customers through SMS or WhatsApp with just a single tap — instead of typing the message manually while on the move.

📄️ Managing Message Templates

From the Settings → Message Templates page, you can easily manage all your pre-written messages.